Healthcare Training Institute - Quality Education since 1979


Section 4
DVD Track #4: Recruiting Volunteers by Telephone


Table of Contents | NCCAP/NCTRC CE Booklet | Administrator Post Test

The link below is to a section of a seminar lecture given by an instructor.
(Important note: Once the small video screen appears, if you click on this screen the small video screen will drop behind this screen. So to see the small video screen, drag this screen to the side.)

View Track 4 of DVD

Note-Taking Exercise

What is cold calling?

 

When cold calling, what is one way to combat subconscious negative images of nursing homes your potential volunteer may have?

 

QUESTION #4: What did the speaker say to the woman on the phone before she came in to volunteer?