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Healthcare
Training Institute - Quality Education since 1979 
Section 4
DVD Track #4: Recruiting Volunteers by Telephone
Table of Contents | NCCAP/NCTRC CE Booklet | Administrator Post Test
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Track 4 of DVD
Note-Taking Exercise
What is cold calling?
When cold calling, what is one way to combat subconscious negative images of nursing homes your potential volunteer may have?
QUESTION #4: What did the speaker say to the woman on the phone before she came in to volunteer?
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